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    Privacy Policy

    Introduction

    MyHome Immobilier JCM SA (hereinafter referred to as : “we,” “our management”) processes personal data in order to provide our services.

    This Privacy Policy explains how we process your personal data if you fall into one (or more) of the following categories of data subjects:

    • Prospective tenants or buyers;
    • Tenants;
    • Homeowners ;
    • Visitors to our website (https://myhomeimmobilier.ch/).

    Data Controller

    MyHome Immobilier JCM SA, headquartered at Route de Cossonay 98, 1008 Prilly, is the data controller for all personal data processed in accordance with this privacy policy.

    You can contact us by mail at the address listed above or by email at info@myhomeimmobilier.ch.

    Categories of Data Processed, Legal Basis, and Purpose of Processing

    Prospective tenants

    Categories of Data Processed

    If you wish to rent a property through our property management company, we may process the following categories of personal data:

    • Information related to the rental property (property details, etc.);
    • identification information (full name, date of birth, identity document, nationality, residence permit, etc.);
    • contact information (mailing address, email address, phone number, etc.);
    • family and personal circumstances (marital status, children, pets, etc.);
    • your financial situation (occupation, employer, your last three pay slips, a recent statement from the debt collection office, etc.);
    • any other information provided on the form or voluntarily disclosed.

    Purpose and Legal Basis for Data Processing

    Your data is processed for the purpose of identifying you, communicating with you, verifying your right to reside in Switzerland and your creditworthiness, ensuring that the rental property meets your needs, and facilitating the conclusion of a potential lease agreement.

    Your data may also be processed to pursue our legitimate interests (for example, fraud detection, debt collection, handling complaints, etc.) or to comply with our legal and regulatory obligations (retaining accounting records, responding to requests from authorities, etc.).

    Tenants

    Categories of Data Processed

    If you are a tenant renting a property through our property management company, we may process the following categories of personal data:

    • identification information (full name, ID, nationality, residence permit, date of birth, etc.);
    • contact information (mailing address, email address, phone number, etc.);
    • family and personal circumstances (marital status, children, pets, etc.);
    • information regarding the rented property (property details, liability and home insurance, move-in inspection report, service charge statements, etc.) ;
    • bank account information;
    • photographs of the rented apartment, when such photographs are necessary for us to be able to re-rent the apartment;
    • any other information provided voluntarily.

    Purpose and Legal Basis for Data Processing

    Your data is processed for the purpose of identifying you, communicating with you, verifying your right to reside in Switzerland and your creditworthiness, ensuring that the rental property meets your needs, and facilitating the conclusion of a potential lease agreement.

    Your data may also be processed to pursue our legitimate interests (for example, fraud detection, debt collection, handling complaints, etc.) or to comply with our legal and regulatory obligations (retaining accounting records, responding to requests from authorities, etc.).

    Prospective Homeowners

    Categories of Data Processed

    If you wish to purchase real estate through our management company, we may process the following categories of personal data:

    • identification information (full name, ID, nationality, residence permit, date of birth, etc.);
    • contact information (mailing address, email address, phone number, etc.);
    • family and personal circumstances (marital status, children, pets, etc.);
    • income and assets;
    • information about the property you are considering purchasing (price range, desired location, purchase criteria, etc.);
    • any other information provided voluntarily.

    Purpose and Legal Basis for Data Processing

    Your data is processed for the purpose of identifying you, communicating with you, offering you a property that meets your expectations, and facilitating the conclusion of a potential sales contract.

    Your data may also be processed to pursue our legitimate interests (for example, fraud detection, debt collection, handling complaints, etc.) or to comply with our legal and regulatory obligations (retaining accounting records, responding to requests from authorities, etc.).

    Homeowners ;

    Categories of Data Processed

    When you own a property and engage our management company for services related to that property (management of owners associations, property management, sales, property enhancement, consulting, etc.), we may process the following categories of personal data:

    • identification information (full name, ID, nationality, residence permit, date of birth, etc.);
    • contact information (mailing address, email address, phone number, etc.);
    • bank account information;
    • family and personal circumstances (marital status, children, pets, etc.);
    • information about the property (property type, address, characteristics, sale price, terms of any mortgage, information regarding the owners associations, information from official records, etc.);
    • any other information provided voluntarily.

    Purpose and Legal Basis for Data Processing

    Your data is processed for the purpose of identifying you, communicating with you, and providing you with our services related to your real estate property.

    Your data may also be processed to pursue our legitimate interests (for example, fraud detection, debt collection, handling complaints, etc.) or to comply with our legal and regulatory obligations (retaining accounting records, responding to requests from authorities, etc.).

    Website Visitors

    Categories of Data Processed

    When you visit our website (https://myhomeimmobilier.ch/), we may process the following categories of personal data:

    • information regarding the use of our websites, including any information you may share with us or enter on our websites via a contact form;
    • technical data, including the IP (Internet Protocol) address used to connect your computer to the Internet, the type of mobile device you use, a unique device identifier (for example, your phone’s IMEI number, the MAC address of the network interface, or the mobile phone number used by the device), as well as your location and browsing data (referring and destination sites, behavior on our sites, and your browser settings).

    This personal data is collected, in particular, through cookies and similar technologies. You can learn more about the types of cookies used and change your preferences by clicking on this link.

    We may also receive personal data about you when you interact with us through a social media platform or when you visit our pages on a social media platform. If you authorize a third-party social media platform (such as Instagram, Facebook, Twitter, YouTube, LinkedIn, Pinterest, etc.) to share personal data with us, we may process the information you share publicly on the social media platform, that is part of your profile, or that you authorize the social media platform to share (name, email address, gender, profile picture, list of friends or contacts, unique identifier, preferences, etc.). You must at all times be aware of the terms of use and privacy policy that apply to the social media platform, for which it is solely responsible.

    The use of cookies by third parties is subject to those third parties’ privacy policies. These cookies are beyond our control. To understand how their cookies work, please refer to the respective privacy policies of those third-party websites.

    Purpose and Legal Basis for Data Processing

    Your data is processed to provide you with content and services on our websites, interact with you, respond to your requests, improve our websites and your user experience, and understand your preferences regarding the services we offer.

    Your data may also be processed to pursue our legitimate interests (for example, fraud detection, debt collection, handling complaints, etc.) or to comply with our legal and regulatory obligations (retaining accounting records, responding to requests from authorities, etc.).

    Sharing of Personal Data

    With subcontractors

    We may share your personal data with individuals and companies that provide services to us as data processors, including providers of marketing analytics, advertising, IT hosting, or maintenance services.

    Our subcontractors are bound by a confidentiality obligation and may use your personal data only in accordance with our instructions and this policy.

    With third parties

    Your personal data may also be shared with third parties depending on the services requested; these third parties are themselves data controllers independent of our management. These include, in particular:

    • homeowners (please note that if you are a co-owner of a property, your contact information will not be shared with the other co-owners without your consent);
    • people interested in buying real estate;
    • companies that intervene for work on a rented property;
    • credit rating agencies;
    • the next tenant ;
    • the janitor ;
    • Electricity/water provider

    In addition, your personal data may be disclosed to judicial or administrative authorities.

    Overseas Transfer

    Personal data is processed in Switzerland.

    Data may also be transferred to other countries when appropriate. In such cases, we will comply with applicable regulations and take the necessary measures prior to transferring personal data abroad.

    Security

    To best protect your personal data, we implement security measures in accordance with industry standards. These include, among other things, access restrictions, as well as technical and organizational measures.

    Please note, however, that we cannot guarantee the absolute security of your personal data, as the storage and electronic transmission of personal data involve certain risks.

    Policy Update

    We may update this policy from time to time without notice. Please check it regularly. However, we will make an effort to bring any significant changes to your attention. In the event of any discrepancy, inconsistency, or difference in interpretation between the french version of this privacy policy and any translated version, the French version shall prevail and be the sole authoritative version.

    Contact

    +41 21 622 50 50 info@myhomeimmobilier.ch myhomeimmobilier.ch

    Address

    MyHome Immobilier JCM SA
    Route de Cossonay 98
    CH-1008 Prilly

    Visitor Parking

    Office hours

    Reception at the agency

    Monday–Thursday
    8h30 à 12h00
    13h30 à 17h00
    Friday
    8h30 à 12h00
    13h30 à 16h00

    Office hours

    Phone reception

    Monday–Thursday
    09h00 à 12h00
    13h30 à 17h00
    Friday
    09h00 à 14h00

    Summer hours : 9:00 to 12:00, Monday to Friday, until 07.08.26.

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